1. Introduction
STACKREL ("we", "us", or "our") operates https://stackrel.com and provides premium web development services, website templates, and related digital products.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly, information generated when you use our site, and limited technical data from your device.
- Contact details such as name, email address, phone number, and company name when you submit forms, request quotes, or create an account.
- Project and billing information related to custom development work, template purchases, or checkout flows.
- Account credentials and profile information if you register for an account or client dashboard.
- Communications you send us, including support messages, career applications, and newsletter subscriptions.
- Usage data such as pages visited, referral source, browser type, device information, and approximate location derived from IP address.
- Cookies and similar technologies as described in our Cookie Policy.
3. How We Use Your Information
- To respond to inquiries, provide quotes, and deliver custom web development services.
- To process template purchases, manage carts, accounts, and customer support.
- To send service-related updates, onboarding information, and transactional emails.
- To improve our website, templates, and user experience through analytics and feedback.
- To send marketing communications where you have opted in, such as our newsletter.
- To protect our platform, prevent fraud, and comply with legal obligations.
4. Legal Bases for Processing
Where applicable under data protection laws, we process personal data based on your consent, the performance of a contract, our legitimate interests in operating and improving our business, or compliance with legal requirements.
6. Data Retention
We retain personal information for as long as needed to provide services, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods vary depending on the type of data and the purpose for which it was collected.
7. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
To exercise privacy rights, contact us at hello@stackrel.com. We may need to verify your identity before responding.
- Request access to, correction of, or deletion of your personal information, where applicable.
- Opt out of marketing emails by using the unsubscribe link in any promotional message.
- Manage cookie preferences through your browser settings and as described in our Cookie Policy.
- Disable non-essential tracking where required by applicable law.
9. International Users
STACKREL works with clients worldwide. If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
10. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be communicated through our website or by email where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at hello@stackrel.com.